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Old 5-13-2006, 12:48 AM   #1
mmm40
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Joined: Oct 2005
Posts: 7,969


This is a copy of the E-Poll Help Center page. I am new to this company so you will want to check this page out before you sign up.

http://www.epoll.com/epoll/clients/faq/faq.htm?cid=3465


Welcome to the E-Poll Help Center. Here you will find answers to many common questions. Click on a help topic below to find what you're looking for.


About E-Poll
What is E-Poll?
How does E-Poll work?
Can I request a survey?
See more questions...

Signing Up
How can I become a member?
How much does it cost to join?
Why do you ask so many questions about me?
See more questions...

Privacy
Do you share my personal information with anyone?
But what about my opinions? Don't you share them?
See more questions...

Passwords/Login
What if I forgot my password?
My password doesn't work.
I can't remember the email address I signed up with.
See more questions...

My Account
How do I update my personal information?
How do I change the email address for my E-Poll account?
Can I share my account with someone else?
See more questions...

Taking Surveys
How often will I receive surveys?
Can I save a survey and come back later?
I received a survey invitation, but I can't click the link in the email.
See more questions...

CD-ROM Surveys
I received an email inviting me to take a survey which told me that I would receive a CD in the mail, but the CD hasn't arrived yet.
I was invited to participate in a CD survey, but I never received a CD in the mail. Can I get a new one sent to me?
I received a CD survey in the mail, but I cannot see the video (or hear the audio) when I try to view it.
See more questions...

E-Poll Rewards
What rewards do you offer?
Do you offer cash rewards?
Can I donate my points to charity?
See more questions...


Top 5 Questions
How often will I receive surveys?
How do I see the status of my E-Poll reward order?
What if I forgot my password?
I received an email inviting me to take a survey which told me that I would receive a CD in the mail, but the CD hasn't arrived yet.
How do I change the email address for my E-Poll account?


Before contacting Customer Care, please browse through the most appropriate topic above.
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Last edited by mmm40; 5-10-2008 at 12:55 AM.
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Old 5-13-2006, 12:51 AM   #2
mmm40
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See the Better Business Bureau Icon in the above post? That's a great thing right? Not necessarily! I just uploaded the pic to my computer and posted it here! Don't let an icon make you complacent! If you have doubts CHECK!

This company happens to be pretty good. I just wanted to show you how easy it is to get an icon like that. Not all sites are good sites!
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Old 5-13-2006, 1:01 AM   #3
noehlp
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Quote:
Originally Posted by mmm40
See the Better Business Bureau Icon in the above post? That's a great thing right? Not necessarily! I just uploaded the pic to my computer and posted it here! Don't let an icon make you complacent! If you have doubts CHECK!

This company happens to be pretty good. I just wanted to show you how easy it is to get an icon like that. Not all sites are good sites!
Great tip, thanks!
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Time to save some

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Old 5-13-2006, 2:35 PM   #4
Kellsy
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Joined: Nov 2005
Posts: 23


I am with them and it took me a LONG time to get enough points to just get a $3 starbucks gift card. I was just about to cancel my membership with them but I got an email finally to do another survey so i guess i'll stick it out with them for a few more months and see.
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Old 5-13-2006, 2:40 PM   #5
mmm40
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I am already at 3,000 points after 1 1/2 weeks. Do you check your Spam box?
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Old 5-13-2006, 2:44 PM   #6
mldepalma
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Posts: 573


How many points do you need to redeem for certificates?
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Old 5-13-2006, 2:48 PM   #7
mmm40
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Hmm it's on their site. Just click over and you can see all the prizes you can get. The prices are high but I did 2 surveys yesterday that took maybe 10 minutes a piece an received 500 points each.
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Old 5-14-2006, 11:40 PM   #8
civicracinggirl7
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Location: "Upstate" New York
Posts: 1,405


I've been with them for a little while now, and at first I was pretty disappointed. It took forever to get surveys, and the points just weren't adding up that much. I wanted to save up for a $10 card, and then they had a bunch of surveys available if you watched a certain show (and you got a good amount of points per survey). I completed those, and had more than enough for the $10 card. I was going to keep saving, but I cashed out for a $15 Target gift card to see if I was actually going to get anything, and how long it would take if I did.

Well, I did receive the card, a month after I requested it on the site. Not bad at all, IMO.

The points are adding up again, a little slow but not as slow as it was at first.

Also, opt in on the CD-ROM surveys if you can as well. They usually give a good amount of points.
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Old 5-14-2006, 11:47 PM   #9
mmm40
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I agreed to watch the Apprentice Monday and then take a survey. I don't like the show and I don't watch it. So, this will be interesting!
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Old 6-4-2006, 3:36 PM   #10
mmm40
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I have been with these guys for 4 - 6 weeks. I just cashed out for a 20.00 GC. Will report back on how long it takes to arrive.
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Old 6-4-2006, 3:41 PM   #11
elena_398
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Just signed up. Thanks
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Old 6-4-2006, 4:32 PM   #12
mcmichael142
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Joined: Jun 2006
Location: Lake Worth, FL
Posts: 98


Hi! I am new here, but just wanted to let you know. I have been a member of the e-poll panel for a few years now and they are pretty good. They send you surveys on CD to you home address. When you get the cd, it usually has a tv show (just a spoiler...not the whole show) on it with some commercials. Pay special attention to the commercials as well as the show, because many times you are surveying the commercials and you don't know it till after you watch the show....and miss the commercials. I get several of these a month and have gotten gift cards and other gifts with my points.

It seems as if ...the longer you are a member ...the more surveys you will be invited to. I get anywhere from 1000 to 1800 pts per cd survey so the pts add up fast.

I have really enjoyed this site and hope everyone who signs up with them gives them a chance. They don't send you any email until there is a survey. so you don't have to worry about them filling up your inbox with junk.

Thank You for this wonderful forum. I signed up last night and have joined several survey sites since.

Sherrie



Oh, I gotta add....make sure you take the surveys they give you. If you are inactive for 12 months they deduct pts from you. It happen to me once and they deducted 1200 pts from my account.

Last edited by mcmichael142; 6-4-2006 at 5:04 PM.
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Old 6-4-2006, 9:49 PM   #13
mmm40
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Joined: Oct 2005
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Quote:
Originally Posted by mcmichael142
Hi! I am new here, but just wanted to let you know. I have been a member of the e-poll panel for a few years now and they are pretty good. They send you surveys on CD to you home address. When you get the cd, it usually has a tv show (just a spoiler...not the whole show) on it with some commercials. Pay special attention to the commercials as well as the show, because many times you are surveying the commercials and you don't know it till after you watch the show....and miss the commercials. I get several of these a month and have gotten gift cards and other gifts with my points.

It seems as if ...the longer you are a member ...the more surveys you will be invited to. I get anywhere from 1000 to 1800 pts per cd survey so the pts add up fast.

I have really enjoyed this site and hope everyone who signs up with them gives them a chance. They don't send you any email until there is a survey. so you don't have to worry about them filling up your inbox with junk.

Thank You for this wonderful forum. I signed up last night and have joined several survey sites since.

Sherrie



Oh, I gotta add....make sure you take the surveys they give you. If you are inactive for 12 months they deduct pts from you. It happen to me once and they deducted 1200 pts from my account.

Hi Sherrie! Thank you for your post and all the good information you gave us. We are glad you have joined. Lots of good people here and we have lots of good information to share. Good conversation and good friends in the Lounge too. Stop by if you like. WELCOME!
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Old 6-4-2006, 10:24 PM   #14
Cordi
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Joined: May 2006
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I have belonged for a while now and have only 100 points still. Not sure why, have done all on my end. I do check spam as well.

Glad someone is getting something though, lol.
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Old 6-5-2006, 9:33 AM   #15
iluvdeals
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Location: Texas
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Thanks - I just signed up.
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Old 6-5-2006, 1:36 PM   #16
kdaven
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Location: SoCal
Posts: 182


Signed up today. Thanks for all the great info.
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Old 6-5-2006, 2:09 PM   #17
teebee
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Location: WV
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just signed up, thanks
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Old 8-14-2007, 5:21 PM   #18
MandaJo111
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Location: Savannah, GA
Posts: 2,698


I have done lots of the surveys where i either watch a show and get points for the survey afterwards or get a CD or DVD and take the survey after viewing it. However, I got accepted for one today that pays $50 to my paypal account!! I am so excited!!! Is anyone else doing this one?
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Old 8-14-2007, 5:31 PM   #19
zingerhil
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Joined: Nov 2006
Location: Utah
Posts: 2,318


Quote:
Originally Posted by MandaJo111 View Post
I have done lots of the surveys where i either watch a show and get points for the survey afterwards or get a CD or DVD and take the survey after viewing it. However, I got accepted for one today that pays $50 to my paypal account!! I am so excited!!! Is anyone else doing this one?

I'm jealous! Occasionally I get a survey that offers points. I just checked my account, and over the course of 9 months I have only made enough points to get a $5 award. I might throw in the towel with them unless I get something that offers more than a few points
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Old 8-14-2007, 6:20 PM   #20
MandaJo111
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Joined: Oct 2005
Location: Savannah, GA
Posts: 2,698


I have had a dry spell with them for the last several months...maybe one a month or so. I used to get a lot more of them. And they usually always are 500- 1000 points. I have gotten enough for several gift certificates. I have enough for a $20 one now (saving for a $30 amazon ) and in the past have gotten a couple of $25 and also a few $15 ones. I was asked yesterday to take a 500 point survey and it was the prescreener for the one I will be doing for $50. Then today I took a 100 point one -- it was 1 question (just asked if I wanted to be in the interview -- simple yes or no) and contact info -- took all of 2 seconds with roboform So they called about two hours later to schedule the interview. I didn't know till they called that it would be for $50 though -- it never said it anywhere until I got on the phone.
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The wait is over!!!!! He is finally home!!
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Old 8-17-2007, 2:14 PM   #21
MandaJo111
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Location: Savannah, GA
Posts: 2,698


I just had the $50 study. I was told that there was a random group chosen to participate of those that signed in today and I was NOT one of them. BUT I STILL get the $50!!! So that means I just got paid $50 for NO work! lol
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The wait is over!!!!! He is finally home!!
Mommy to DS5 Layne & DD2 Ashlee; Madison Danielle will be here on August 13th!
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Old 8-23-2007, 9:23 AM   #22
MandaJo111
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That came really quick. It was in my paypal when I woke up this morning!
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The wait is over!!!!! He is finally home!!
Mommy to DS5 Layne & DD2 Ashlee; Madison Danielle will be here on August 13th!
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Old 8-23-2007, 9:54 AM   #23
DramaQueenLucy
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Joined: Nov 2006
Location: Oklahoma
Posts: 8,067


I got surveys from them for a while then they just stopped about 3 months and I haven't gotten anything..
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Old 8-23-2007, 4:20 PM   #24
iceman1988
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Joined: Apr 2007
Location: NYC
Posts: 56


I occasionally get them, but almost everything I've received has only been for 500 points. Thank goodness their surveys are painfully short
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Old 8-23-2007, 7:36 PM   #25
tinydancer34
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Quote:
Originally Posted by DramaQueenLucy View Post
I got surveys from them for a while then they just stopped about 3 months and I haven't gotten anything..

Same here. Plus, I've only ever received surveys that were worth 500 points. I've never had any CD surveys.
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Old 10-16-2007, 9:27 PM   #26
MandaJo111
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Location: Savannah, GA
Posts: 2,698


I have redeemed for regular gift cards before, but never for Amazon.com .

Has anyone gotten an Amazon.com gift card from them? If so, did it come via email or snail mail, and how long did it take?

TIA!
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The wait is over!!!!! He is finally home!!
Mommy to DS5 Layne & DD2 Ashlee; Madison Danielle will be here on August 13th!
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Old 10-16-2007, 10:58 PM   #27
caitlinn
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Location: Minnesota
Posts: 1,336


I just did two surveys from them... I've been getting them pretty regularly the past couple of weeks.
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Old 10-17-2007, 5:57 AM   #28
Fishboysmom
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Quote:
Originally Posted by MandaJo111 View Post
I have redeemed for regular gift cards before, but never for Amazon.com .

Has anyone gotten an Amazon.com gift card from them? If so, did it come via email or snail mail, and how long did it take?

TIA!
I redeemed for an Amazon gc on 10/3/07. Still have not received anything. It does say rewards come via snail mail in 6-8 weeks. I was hoping they would send an e-certificate but I guess I will just have to wait.
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Old 10-17-2007, 7:09 AM   #29
cjs9473
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Quote:
Originally Posted by Fishboysmom View Post
I redeemed for an Amazon gc on 10/3/07. Still have not received anything. It does say rewards come via snail mail in 6-8 weeks. I was hoping they would send an e-certificate but I guess I will just have to wait.
I've been waiting on an Amazon certificate too. I have gotten a few certificates from them in the past and don't remember it taking this long, but I know it will eventually come. One thing I like about e-poll is that you get the points offered for the survey even when you are disqualified early on.
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Old 10-18-2007, 1:10 PM   #30
civicracinggirl7
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I've redeemed for a couple of Amazon certificates from them, and they send out the paper gift certificate via snail mail. The last reward I cashed out from them took the 6-8 weeks to arrive. Before that, they usually arrived about 30 days after I cashed out.

Sometimes it's really slow and I get no surveys for a while, but then I'll get some more again so I stay with it. Last fall, I got quite a few opportunities to watch TV shows, but this time around I've only had one (so far). I hope they give me some more of those, they're pretty fun, IMO.
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