To Our Valued Customer:

As we near the end of 2006, we reflect on relationships we've built with our customers throughout this year and past years. It's the "connection" to our customers that makes a difference in who we are and how we serve you. We want you to know that we value your business and continually strive to exceed your expectations.

This is a special request email. Attached is a brief survey that will help us stay connected to our Eastbay audience and nurture the relationships we've built. Your opinion matters greatly to us and the results of the survey will have a direct effect on how we do business with you and others in the future.

To thank you for completing the survey, we'd like to email you a $10 Eastbay Coupon.* This gift can be used on thousands of products at eastbay.com. Click below to access the survey.

Warmest holiday wishes from Eastbay.
http://websurveyor.net/wsb.dll/34544/customerinfosurvey.htm

I've tried to access the Eastbay site before, and nothing comes up. Same thing now with the survey link. Maybe they don't like Firefox?

Did the survey, got the code & bought my daughter 2 Eagles shirts SHIPPED for only $19.95!! Thanks so much!!

Jen

Got my son a new basketball, I can start practicing now, STOP BOUNCING THAT IN THE HOUSE!!!!!!

Just got the hubby a 6 pack of socks for $.98 shipped...he just loves getting socks for xmas!
hahaha :giggle:

which socks were those, brandisue, can't find them :(

Filled out the survey but never got an email. Tried it again a few hrs later...still no luck.

Filled out the survey but never got an email. Tried it again a few hrs later...still no luck.

It took us a few days to get the email with the 10.00 coupon.

http://www.eastbay.com/catalog/productdetail.cfm?TID=5555-06180617050106171228907-0&module=accessories&action=productTypeSearch&cm=54704&supercat=accessories&model_nbr=46891&sku=6021202&id=54704&mvp=prod

They are $3.99 + $6.99 shipping but when you take off the $10.00 it's a grand total of $.98
I filled out the survey late last night and received the code via email this afternoon so it takes them a while to process it.

Thnaks

Thanks!!!

:holiday14

Well, I knew it was too good to be true, I got the email confirmation and they charged me full price for shipping.....grrrrr!! Oh well, the big guy needed new socks for work anyway....

I did realize something else, since it is just a coupon code you could possibly use it more than one time. It says it's good through Jan. 27, but since we now have to pay $6.99 in shipping I don't believe I'll be ordering anymore....call me CHEAP!

thanks ... just waiting for the email

Well, sometimes it pays off to complain, I sent eastbay an email cause I wanted my socks for $.98!:tongue1: I just got this response:

Unfortunately, our website was working incorrectly and should have
taken
the $10.00 off the product total only. However, we will honor the
total
you were given at the time of placing the order. I have requested the
$6.01 be refunded to your credit card. It should appear on your
statement
in 1 - 2 billing cycles. We apologize for the confusion.

Please let us know if we can assist you further. Thank you for
visiting
www.eastbay.com.

So if you have already ordered them there is still hope....just be a whiner like me!!:yup:

It wouldn't take my card online and I had to call and talk to this lady who admitted she doesn't own a computer nor know much about them,lmao. It took about 20 minutes or so for her to get all the info and figure stuff out. She did it though and I got yet another great deal in time for Christmas,lol. Thanks again OP!

were u able to get the ten bucks off the product and shipping? I guess that I have to wait and hope that they have another free shipping special :(

I got the code in my inbox but now I'm not so excited after reading this thread....

Well, sometimes it pays off to complain, I sent eastbay an email cause I wanted my socks for $.98!:tongue1: I just got this response:

Unfortunately, our website was working incorrectly and should have
taken
the $10.00 off the product total only. However, we will honor the
total
you were given at the time of placing the order. I have requested the
$6.01 be refunded to your credit card. It should appear on your
statement
in 1 - 2 billing cycles. We apologize for the confusion.

Please let us know if we can assist you further. Thank you for
visiting
www.eastbay.com.

So if you have already ordered them there is still hope....just be a whiner like me!!:yup:

GOOD FOR YOU!!

never got my email took the survey I think Sunday